The following is an automatic translation from Dutch. Thank you for your understanding. For legal purposes, the meaning of the original text in the native language is the only valid text. The translation below is purely indicative.
Introduction
Camptho Adventure Outfitters, headed by Verhaeghe Thomas, is committed to protecting your personal data. In this privacy statement, we explain what data we collect, why we do so, how we secure your data, and what rights you have. Camptho Adventure Outfitters complies with the General Data Protection Regulation (AVG).
This privacy and cookie statement applies to the use of our website, www.camptho.shop, and all services offered through this website. The statement has been updated on 22 September 2024.
Contact details:
CAMPTHO ADVENTURE OUTFITTERS
Verhaeghe Thomas (E-commerce Manager)
Hondschotestraat 206
8560 Gullegem (Wevelgem)
West-Flanders, Belgium
Tel: +32 (0) 468 19 50 36 (Dutch only)
Mail: adventure@camptho.shop (recommended)
CBE-number: 0788 747 184
VAT-number: BE 0788 747 184
Data processing
We process your data carefully and only for the purposes described below. We share your data with third parties only when necessary for the performance of our services or based on legal obligations.
1. E-commerce software
Our online shop runs on Prestashop. Your personal data are processed by Prestashop for the correct processing of orders. Prestashop has taken appropriate technical and organisational measures to secure your data.
2. Web hosting
Our website is hosted by Vimexx. This party has access to your data to support the website, but will not use it for its own purposes. Vimexx ensures secure storage of your data.
3. E-mail and newsletters
For our business email communication, we use iCloud+. We treat all email traffic confidentially, and this service has no access to the contents of our mailbox.
Newsletters are sent via Brevo (formerly Sendinblue). You can unsubscribe from our newsletter at any time via the unsubscribe link at the bottom of each e-mail.
4. Payments
We use Mollie to process payments, which also includes services such as PayPal, Monizze, Edenred, and Pluxee. These parties process your payment data, such as your name, address and account number. They ensure the security of your data and share it only when necessary.
5. Reviews
We collect reviews through Trustpilot, Google Reviews, and Trustprofile. When you leave a review, these platforms process your name and email address to verify the review and link it to your order.
6. Shipping and logistics
For the shipment of your orders we use Sendcloud. They work together with Bpost, PostNL, DPD, and UPS to deliver your order. Your name, address and place of residence are shared with the relevant shipping services.
7. Invoicing and accounting
Our invoicing is managed through Prestashop and Dexxter. They process your personal data to correctly prepare invoices and fulfil accounting obligations. These data are treated confidentially.
8. External sales channels
We sell products via external platforms such as 2dehands.be, marktplaats.nl, bol.com, and Obelink.be. When you order through one of these channels, they share your order data with us to facilitate delivery and handling of the order.
Purpose of data processing
Camptho Adventure Outfitters processes personal data exclusively for the performance of the agreement we enter into with you, such as processing orders and payments, and shipping products. In addition, your data may be used to inform you about relevant products and services, provided you have given your consent.
Retention periods
Your personal data will be kept for as long as necessary to fulfil the agreement or to comply with legal (e.g. accounting) obligations. After the expiry of these periods, your data may be anonymised so that it is no longer traceable to you.
Your rights
You have the following rights in relation to your personal data:
- Right of access: You have the right to inspect the data we process about you.
- Right to rectification: If your data is incorrect or incomplete, you can request us to correct it.
- Right to deletion: You can request us to delete your data, provided this is permitted by law.
- Right to restrict processing: You can request to restrict the processing of your data in certain situations.
- Right to object: You can object to the processing of your data.
- Right to data portability: You can request us to transfer your data to another party.
If you wish to exercise any of these rights, please contact us using the contact details above. We will respond to your request as soon as possible, but at the latest within one month.
Cookies
Our website uses Google Analytics and Prestashop ‘s analytics tools to analyse visitor behaviour and improve our website. This data is processed anonymously and cannot be traced back to individual persons. You can block or delete cookies via your browser settings.
Third-party cookies
For some functionalities on our website, such as payments and shipping services, we use external parties who may place cookies. For more information on this, please refer to the privacy statements of these parties.
Privacy policy changes
Camptho Adventure Outfitters reserves the right to change this privacy policy. The most recent version will always be available on our website. In case of important changes, we will notify you by e-mail.
This statement has been carefully prepared to ensure that you are fully informed about how we process your personal data. Should you have any further questions, please feel free to contact us at adventure@camptho.shop.